Hannele ValtanenUX/UI DeveloperLast update: March 2021
— Helsingin Kaupunki — Service Design, UX/UI

Developing healthcare chat services

User Research, Facilitating, Prototyping, User Testing, Figma

Research Ideation Chat Prototyp — Dashboard Chat Prototype — Conversation Chat Prototype — Conversation Chat Prototype — Dashboard After Conversation User testing

Development of healthcare chat services through service design. Project responsibilities include e.g. user research, workshop facilitation, prototyping and usability testing.